Inclusions & Exclusions

Package Inclusions

• ​Accommodations: Confirmed hotel stays for a couple (2 persons) as per the selected package (Budget, Standard, Deluxe, Premium, or Luxury).  
• ​Flexible Itineraries: Comprehensive tour plans covering major destinations including Shimla, Manali, Kasol, and Chandigarh based on the chosen duration (5N/6D, 6N/7D, or 7N/8D).  
• ​Transparent Pricing: All applicable taxes are inclusive on the service charge.

​Summer Validity: Rates are guaranteed for travel between 15 April and 05 July 2026.  

Package Exclusions

• ​Personalized Sightseeing: Entry fees or travel costs to specific local attractions are not included, such as:
• ​Shimla: Jakhu Temple.
• ​Manali Region: Rohtang Pass, Manikaran, Atal Tunnel, Sissu, and Kasol (unless specified in the itinerary).
• ​Dharamshala: Rock Cut Temple, Palampur, and Bir.
• ​Dalhousie: Chamera Lake, Kalatop, and Chamba.
• ​Transportation: Vehicle rates are quoted separately and are not part of the base hotel package.  
• ​Additional Guests: Rates for Extra Beds (EXB), Children with Bed, or Children without Bed (CNB) are handled as separate supplements.  
• ​Winter/Weather Contingencies: In the event of road closures due to snow, any required 4-wheel drive (4x4) vehicle arrangements (e.g., Jeeps) must be paid for by the traveler on the spot.
• ​Peak Period Surcharges: Standard rates are not valid during "Blackout Dates," which include local fairs, festivals, and the New Year period.
• ​Last-Mile Access: Please note that vehicles will drop guests at the nearest authorized parking or drivable area. Any additional walking required to reach specific monuments or sites is the responsibility of the guest.

Payment Policy

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Cancellation Policy

Universal Travel Services (www.ASAPBOOKINGS.com)

At Universal Travel Services, we strive to provide the best travel experience for our valued customers. However, we understand that plans may change. The following cancellation policy outlines applicable charges and conditions when a booking is cancelled.

1. General Terms

• All cancellation requests must be sent in writing via email or WhatsApp to our official contact.

• Cancellation will be effective only after written confirmation from Universal Travel Services.

• The applicable cancellation charges will depend on the type of service booked and the time remaining before departure.

• Any service or convenience fees charged by Universal Travel Services are non-refundable.

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Terms & Conditions

If you Cancel your Holiday
You or any member of your party may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below :

If we change or cancel your holiday

We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements.
Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date.
We also reserve the right under any circumstances to cancel your travel arrangements by assigning reasons to you.
If we are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad weather):We shall first try to offer alternative dates for the tour if the tour hasn't already commenced.
If the tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-rata basis depending on the portion of the tour utilized by you.
In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees.
If you want to change your holiday plan
After confirmation of services, if you wish to change your travel arrangements in any way (e.g. your chosen departure date or accommodation), we will do our utmost to make these changes but it may not always be possible. Any request for changes must be in writing from the person who made the booking. All cost incurred due to amendment will be borne by you.

If you have a complaint
If you face any problem during your holiday, please inform the relevant supplier (e.g. your hotelier, transporter etc.) and/or our representative immediately who will endeavor to set things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to us, with your booking reference and all other relevant information. However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider. All third party service providers are independent contractors who are at no time under our control or supervision.

All booking vouchers and tickets will be provided 3 days before departure.